Most corporates are busy blasting emails to customers about the latest updates on the coronavirus front, or how to wash their hands, or how to wear masks. The customer’s email boxes are overflowing with such advice. This is a phase when one needs to be more sensitive and show empathy not only towards the client but also towards others such as retailers, suppliers, investors, etc. When your email is full of every company telling you what to do, this leaves a bad taste about such brands. All of these people are going through tough times, and they will appreciate it…